Privacy Policy – Your Data Protection and Privacy Rights | Casino Rocket

At Casino Rocket, we are committed to protecting your personal data and ensuring a safe, secure, and transparent gaming environment. This Privacy Policy outlines how we collect, use, store, and protect your information while you enjoy our platform. By using Casino Rocket, you agree to the practices described below.

1. Information We Collect

To provide the best possible gaming experience, we collect different types of information, including:

  • Personal Information: When you register, we require your name, date of birth, email address, phone number, and residential address.
  • Account Information: This includes login credentials, transaction history, and gaming activity.
  • Financial Information: To process payments, we may collect credit/debit card details, e-wallet information, and other banking details.
  • Device and Usage Data: We gather technical details such as IP address, browser type, operating system, and browsing behaviour on our platform.
  • Verification Documents: To comply with security and anti-fraud regulations, we may request identity verification documents such as government-issued IDs and proof of address.

2. How We Use Your Information

Your personal data is used for several purposes to enhance your experience at Casino Rocket:

  • Account Creation & Management: We use your information to set up and maintain your account.
  • Secure Transactions: Your financial details help us process deposits, withdrawals, and bonuses securely.
  • Regulatory Compliance: We comply with licensing and anti-money laundering (AML) regulations.
  • Personalized Experience: We analyze your gaming preferences to provide tailored promotions and offers.
  • Customer Support: If you contact us for assistance, we use your details to resolve queries efficiently.
  • Fraud Prevention & Security: We monitor activity to detect unauthorized access, fraudulent transactions, and suspicious behaviour.

3. How We Store & Protect Your Information

At Casino Rocket, we implement strict security measures to safeguard your data:

  • Advanced Encryption: We use SSL encryption to protect sensitive information during transactions.
  • Secure Servers: All data is stored on firewall-protected servers.
  • Access Control: Only authorized personnel can access your personal information.
  • Regular Audits: We conduct security checks to ensure compliance with data protection laws.

Your data is retained only as long as necessary to comply with legal and regulatory requirements. Once no longer needed, it is securely deleted.

4. Sharing Your Information

We do not sell or trade your personal data. However, we may share it with:

  • Regulatory Authorities: To comply with legal obligations.
  • Payment Providers: To process deposits and withdrawals securely.
  • Fraud Prevention Agencies: To detect and prevent suspicious activities.
  • Third-Party Service Providers: For customer support, marketing, and platform optimization.

All third parties must adhere to strict confidentiality and data protection policies.

5. Your Rights & Privacy Choices

As a Casino Rocket player, you have several rights regarding your personal data:

  • Access & Correction: You can request a copy of your stored data and correct any inaccuracies.
  • Data Deletion: You have the right to request account closure and data removal (subject to regulatory requirements).
  • Marketing Preferences: You can opt-out of promotional emails at any time.
  • Cookies Management: You can disable cookies in your browser settings, but this may impact site functionality.

To exercise these rights, contact our support team for assistance.

6. Cookies & Tracking Technologies

We use cookies and tracking technologies to enhance your experience at Casino Rocket. These tools help us:

  • Improve website performance and navigation.
  • Personalize game recommendations and promotions.
  • Analyze player behaviour to optimize the platform.

You can manage cookie preferences in your browser settings, but disabling them may affect certain features.

7. Responsible Gaming & Data Protection

At Casino Rocket, we promote responsible gaming and ensure that your personal data is never used in ways that could harm you. If you need self-exclusion or account restrictions, our customer support can assist you.

Additionally, we comply with Curacao gaming regulations and data protection laws to guarantee a safe and fair gaming environment.

8. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in laws, technology, or business practices. Players will be notified of significant updates, and continued use of the platform implies acceptance of the revised terms.

9. Contact Us

If you have any questions or concerns regarding your privacy, reach out to our support team for assistance. We are committed to ensuring a secure and transparent gaming experience at Casino Rocket.